Have they worked with businesses like yours? For how long? And what kind of results have they helped them achieve? These are key questions to answer before you decide on the forklift dealer for you.Īt PMHSI, we have a long history of helping our clients succeed. When you’re looking for a forklift dealer, it’s important to check their track record. Look at the record of customer satisfaction Plus, we offer a quarterly review of your metrics and provide recommendations on how you can improve the efficiency of your warehouse. That way, we help you increase your fleet’s productivity while lowering your operating costs. We have a unique platform that tracks key metrics such as: That’s why it’s important to work with a forklift dealer that can provide you with key performance indicators to help you manage your fleet more effectively.Īt PMHSI, we have an entire division dedicated to helping businesses run their forklifts and other fleet vehicles more efficiently. There are many other things you have to take care of first. You have a business and warehouse to run - so trying to figure out the best way to improve productivity likely isn’t at the top of your to-do list. If managing your operating costs and increasing your productivity are important to you, then it’s vital to use a forklift dealer that goes beyond forklifts. Go beyond forklifts to reducing operating costsĭo you want a forklift dealer that just sells forklifts, or do you want a forklift dealer that can help you use your forklift more efficiently? We provide detailed updates when technicians are on the way, and when your vehicle can get back to work.We focus on improving our response times so you never have to wait long.You always get answers fast, because we’re here 24/7/365.Our focus is always on communicating openly and quickly: This way, you can be sure you have up-to-date information at your fingertips. That’s why at PMHSI, we use a proprietary electronic service platform. Our clients want to know what’s happening with their forklifts.
Do they get back to you the same day? Do they stop answering calls once you’ve made the purchase? How is their follow-up communication and service? When you’re selecting a dealer to purchase a forklift, be sure that communication is one of their strengths. In many industries, communication is the key to success. We have a large selection of parts in stock, so you never have to worry about your forklift downtime, because we’ll get you back in action asap. If your new or used forklift is having any issues, we can diagnose them right away - and fix it at record speed. This will cause your warehouse’s productivity to plummet - and cost you a lot of money in the long run.Īt PMHSI, our skilled technicians are highly trained and incredibly knowledgeable. Plus, if you need a replacement part for your forklift, you may need to wait days or weeks for it to come in at a dealer that doesn’t keep them in stock.
With such an important investment, you want to make sure you’re working with an experienced and professional dealer that understands all aspects of the forklift - and knows how to keep it running in top shape. If you’ve purchased a forklift from a dealer that doesn’t specialize in ongoing maintenance, you could be in trouble. When that happens, you’re going to need maintenance, repairs and new parts. There’s nothing we can’t do for your forklift and, in fact, we can even train your employees to be forklift operator certified.It’s normal for forklifts to break down. If you need a loaner, we’ve got you covered there too. We’ll come to you to provide basic repairs and maintenance-and if the job is too invasive to get done at your facilities, we’ll transport your equipment back to ours. Our capabilities as used and new forklift dealers include both on-site and in-house repair throughout Texas. We want to earn your business each time you come to us-and it’s why so many businesses and forklift owners continue to come back to us for sales and service.
And, of course, we deliver all of our services with exceptional quality and workmanship.
Backed by a staff of highly-trained experts and a full scope of equipment, we’re able to handle any and all forklift needs, no matter how big or small. If you own a forklift or are in the market to purchase one, there’s no better resource in South/Central Texas than V-Bar Equipment Company! We’re the go-to destination for forklift maintenance, sales, parts and forklift rental throughout Abilene, Taylor County, and Hamby, TX.